Business

To be commercially successful.

To have the necessary business processes in place to enable innovation and continual improvement.

To achieve a fair outcome in the next revenue reset.

To be socially responsible.

Customers

To provide reliable and accessible facilities for the transmission of electricity.

To be responsive to the needs of our customers.

Safety and Environment

To be environmentally responsible.

To provide a safe environment for the public.

To provide for the safety of our people.

People

To develop our people in line with business needs.

To value our people.

To attract high quality candidates in key areas.

Stakeholders

To be responsive to our stakeholders needs.

To influence our stakeholders views.

To communicate effectively with our stakeholders.

Honesty and Integrity

To be truthful and consistent in all our dealings.

Trust and Respect

To recognise and have confidence in the ability of our colleagues, value their contributions and opinions, and accept the differences, as well as the similarities of people.

Open Communication

To share information in an open and transparent manner.

Professionalism

To undertake our tasks diligently, and to address competently the difficult as well as the ordinary issues that we face.

Fairness and Equity

To undertake our duties without fear or favour, and make decisions with impartiality and sensitivity.

Consideration

To treat people with understanding and consider their viewpoints when making decisions.