TransGrid
TransGrid is the owner, operator and manager of one of the largest high voltage electricity transmission networks in Australia, connecting generators, distributors and major end users in New South Wales and providing interconnection to the transmission networks of Queensland and Victoria.
Legislation
TransGrid is a Statutory State owned corporation under the State Owned Corporations Act 1989 (NSW) constituted by the Energy Services Corporations Act 1995 (NSW) and operates in the National Electricity Market in accordance with the National Electricity Law and the National Electricity Rules.
Objectives of this Charter
- The primary objective of our Charter is to commit TransGrid to an open, co-operative and professional approach to dealing with parties connected or intending to connect to the network.
- The Charter provides an overview of the rights and obligations of parties connected to or intending to connect to TransGrid’s high voltage network.
- This Charter does not and is not intended to replace or override any Legislation, Law or Rules or Government directives applying to TransGrid and the connecting parties.
As the provider of Transmission Network services TransGrid will:
- Treat all customers with respect and endeavour in good faith to address and respond to a connection enquiry or application in a timely and efficient manner.
- Operate, maintain and augment the network to provide reliable electricity transmission services to the existing and potential users of the network in a prudent and efficient manner with a high level of technical excellence and expertise.
- Respond to a Connection Enquiry/Application for the connection of the Customer’s facility to TransGrid’s network within the time period as agreed or as required by the Rules.
- Preserve the confidentiality of all information received or produced in relation to a customer’s enquiry/application and its facilities to ensure the effective operation of competition in the electricity market in accordance with the Rules. This may involve some disclosure to AEMO or other regulatory bodies intended to enhance network planning and operation functions.
- Ensure the technical and operational particulars of TransGrid’s network, connected customers and other networks across the NEM are maintained and updated to accurately represent as far as practical the network in its current and future augmented state.
- Comply and observe any direction or instruction provided by a duly authorised authority such as the Australian Energy Regulator or AEMO.
- Set network charges for Prescribed and Negotiated Services, calculated in accordance with the Rules, and on a commercial basis for Non-Regulated Services.
- Operate in a prudential and commercially sound manner to preserve the integrity of TransGrid ‘s owners at all times.
TransGrid expects that the Customer will:
- Approach TransGrid and provide clear, comprehensive and accurate information regarding the intended facility as required by the Rules and as reasonably requested by TransGrid, and promptly advise TransGrid of any changes or variations to the information, scope or timing of any proposed facility.
- Enter into commercial agreements with TransGrid to define the scope, timing and costs of any work performed by TransGrid and the Customer.
- Pay within the agreed or applicable timeframes all costs incurred or charges invoiced for work performed by TransGrid as required under any investigation, development or connection agreement duly executed between TransGrid and the Customer.
- Allow TransGrid access to any facility or premises owned or controlled by the customer in order for TransGrid to perform its work to investigate and establish a new network connection.