Placing the voice of the community at the centre of our decision making.

Our community engagement teams consult with landowners and residents across our network and along proposed project routes. Early community engagement ensures that people living or working near these proposed routes are kept informed at all stages of the planning process and have an opportunity to have their say.

Transgrid has worked with landowner and farming representatives and fellow Energy Charter signatories to develop a Landholder and Community Better Practice Engagement Guide. The guide is designed to help transmission businesses and landowners navigate the processes of working together in the planning and delivery of new assets.

We also work closely with landowners along our current network to maintain and operate existing assets and easements on their properties, so that we can provide safe and reliable transmission services to the community. For more individual queries, such as those related to property or land access, the team may consult with landowners on a one-on-one basis.

In addition to targeted and regular communications we send to landholders and communities, Transgrid is developing a strategic communication plan to build broad understanding among NSW energy consumers on the benefits of new transmission. A shared understanding of what we need as a nation to build to support renewable energy in Australia is critical.

As part of our approach to sustainable development, we partner with community organisations to fund initiatives that deliver benefits to the people who live in the areas where our assets and projects are located. 

  • We recognise the vital role that landowners and the community have in the planning and delivery of our projects and network operations.
  • We work with the communities in which we operate in a meaningful, accountable, responsive and equitable way through effective and inclusive practices.
  • We are dedicated to continuously improving our engagement to support our decision making and deliver community benefits.
  • We listen, seek to understand and act on what matters most to communities, working with them to identify opportunities that benefit them, while striving to minimise the impacts of our operations. Our aim is to build trusted and beneficial relationships. 
  • We strive to build positive and lasting relationships with our local communities and create lasting benefits to our customers, community and the environment as part of our commitment to building a sustainable future.

Undergrounding fact sheet

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