Our commitment to the community

The transition to a lower carbon future requires expanding our existing transmission network to ensure more renewable generation can connect to the system. We recognise the vital role that landowners and our stakeholders have as we plan and deliver projects and network operations. We are dedicated to continuously improving our engagement to support informed decision making and deliver community benefits.

Our engagement approach is centred on the principles of transparency, accessibility, inclusiveness and communication.

Community diagram

We listen to communities, seek to understand what’s important to them and use what we hear to inform planning and decision-making.

Whether we're building new infrastructure or upgrading existing assets, we work with affected people to identify opportunities that benefit local communities and, where possible, minimise the impacts of our activities.

Trust is earned through our actions. That means communicating openly, explaining our decisions clearly and continuing to improve how we engage.

Through this approach, we aim to deliver responsible outcomes for communities while supporting a reliable energy system for customers.

External guidelines

Transgrid’s engagement approach is informed by the following industry guidelines and principles which industry best-practice engagement on transmission projects.

We are proud to be a founding signatory to The Energy Charter, an industry-led initiative to deliver a more affordable, reliable and sustainable energy system for Australians.



IAP2 Spectrum of Public Participation

Transgrid holds a Silver EngageMark accreditation from the Engagement Institute.

EngageMark is Australia and New Zealand’s first certification and maturity assessment tool for the engagement sector developed by the sector to meet contemporary engagement standards. Silver represents strong commitment with solid progress underway. The organisation is clearly prioritising engagement and continuing to build on strong foundations across all elements.

 

Get in touch with us

  • Community, landowner and easement enquiries (24 hours)